Who receives your information

ThinkDRY, Thurlstone, Sheffield / South Yorkshire, United Kingdom. Contact contact@thinkdry.co.uk or call 07972 822827 about privacy or your enquiry.

Information collected and why

The survey form collects your name, contact details, postcode, property situation, symptoms and description. A photograph is optional. The enquiry also records the page you came from and campaign information supplied in the URL.

These details are used to respond to your request, confirm service coverage and discuss an inspection or remedial work. Please avoid uploading people, identity documents or unrelated sensitive information.

Storage and access

Enquiries and optional photos are stored using the website hosting provider’s database and file storage. They are not published on the site. No public enquiry-reading endpoint is provided.

Processing an enquiry is necessary to take steps at your request before agreeing services, or for ThinkDRY’s legitimate interest in responding to a business enquiry. Contact ThinkDRY to ask about deletion, access or correction. Unneeded enquiry data should be deleted; contractual or legal records may need to be retained longer.

Analytics and cookies

The current site prepares enquiry and contact-click events for future analytics integration. It does not load advertising pixels or third-party analytics cookies. Campaign information is saved with an enquiry when submitted.

External review links take you to independent websites governed by their own privacy notices.

Your rights

You may ask for access, correction, deletion, restriction or portability where applicable, or object to relevant processing. Contact ThinkDRY using the details above. You can raise concerns with the UK Information Commissioner’s Office at ico.org.uk.